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Teller - Malindi Branch
Standard Bank Group
Rest of Kenya | , Full Time | Banking / Financial Services
End date 17 May 2024
Job Description
To take demand from walk-in customers for any card and cash related matters e.g. teller, ATM, Moneygram, etc. whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications
Minimum Qualifications
- Type of Qualification: Degree holder from a recognized University min – 2nd class upper or equivalent.
- Field of Study: Not applicable
Experience Required
Client Coverage
- Personal and Private Banking
- 3-4 years
- Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs. Familiar with the legal aspects regarding cheques and cash handling. Knowledge of the functions of other departments within the branch.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
Technical Competencies:
- Application & Submission Verification Business Banking
- Banking Process & Procedures
- Customer Acceptance & Review Consumer Banking
- Customer Understanding Consumer Banking
- Processing