Senior Manager, Change

Kcb Bank Kenya

Rest of Kenya | Full-Time | Banking / Financial Services

End date 26 Apr 2024


  • Implement the change management framework and processes, and support business units to ensure compliance in implementing change initiative.
  • Develop appropriate Change Management metrics that will measure the effectiveness of the Bank’s Change initiatives.
  • Collaborate with HR Business Partners on issues pertinent to organizational effectiveness and change management.
  • Collaborate with stakeholders including the Strategy Function to ensure the business case for change is clearly defined and documented.
  • Deliver timely change management strategies to sustain high levels of employee engagement and commitment to new initiatives.
  • Ensure adoption of change initiatives and new ways of working across the Group, benefits realization, value creation, ROI and the achievement of desired outcomes.
  • Manage, coordinate and track organizational culture programmes and initiatives. 
  • Collaborate with HR Business Partners in supporting divisions, regions and branches to embed culture programmes.
  • Coordinate the implementation of Organization Health Index OHI Surveys in liaison with HR Business Partners and Business Units, cascade results, develop action plans and track successful implementation to enhance employee experience and improvement of work environment.


The preferred candidate will meet the following minimum criteria:

  • Have a Bachelor's Degree in a Business-related field from a recognized university. A Master's degree will be an added advantage.
  • Certification in Human Resource such as CHRP or Change Management Certification. 
  • At least 6 years work experience in HR Change Management and Organizational Culture Management.
  • Experience in Project Management.
  • Ability to liaise with all levels of management and subject matter experts across the industry and within the organization to drive adoption of Change Management initiatives.

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