• Reporting to the Credit Control Manager, this role maintains accounts and secures payments on an assigned group of delinquent accounts for selected high-volume producers and complex accounts by means of telephone, correspondence, or personal contact. Maintains complete and accurate financial records. Prepares standard financial statements and reports. Develops basic reports and maintains ledgers.

Responsibilities
Credit Control Operations

• Daily review of receipts and payments postings to debtor’s ledger, ensuring they balance with the cash book
• Daily identification of un-allocated cash receipts and payments in the debtor’s leger
• Review of monthly leger and statements – prepare exceptional report and identify write offs, and overdue premiums
• Meet weekly collection targets and refer problem accounts to the department managers
• Refer defaulting accounts to lawyers to institute legal action or to debt collectors after approval by the credit committee
• Ensure the monthly Withholding Tax and annual returns are prepared
• Convene the war room and follow up action plans, distribute and explain data to the Underwriting department managers
• Recommend to the credit committee which producers should have their credit facility withdrawn
• Liaise daily with underwriters on queries raised by the producers
• Monthly review of bad debts and provisions
• Ensure debtors leger is properly aged and is in agreement with the GL
• Check and review agents’ commissions monthly, ensure that the paid commissions are allocated and ensure that only licensed agents are paid commissions

Audit & Compliance

• Ensure adherence to Credit Control Policy and Procedures
• Ensure adherence to Adherence to L2SOS, Accounts Receivables SLA
• Ensure adherence to Cancellation / Dunning procedures
• Ensure adherence to audit requirements
• Ensure adherence to regulatory and compliance requirements

Qualifications
Experience

• Undergraduate degree in finance or related field
• Professional qualification : CPA K or ACCA or Diploma in Credit Control
• COP or Diploma in insurance will be an added advantage

Skills/Competencies

• Relevant insurance industry experience
• Practical exposure to credit control accounting and preparation of producer statements
• Good communication skills both written & oral and interpersonal skills to effectively work with different departments
• Strong analytical, planning and organization skills
• Proven ability to perform well under pressure and regularly meet strict deadlines a fast-paced environment
• Excellent spreadsheet skills Excel
  • Time Management: Ability to handle multiple priorities, organize work and meet deadlines
  • Attention to detail: Maintain accuracy of work
  • Communication: Effective communication skills at all levels of business
  • Strong team player