Business Development Officers

Smep Microfinance Bank

Nairobi | Full Time | Banking / Financial Services

End date 19 Jul 2024

BDO 07/24/HRD

Responsible for business development through marketing and recruiting of customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and a happy and satisfied customer base.


  •  To champion and support the Spiritual formations and rhythms in the Bank, in order to maintain a focus on the Bank’s Christ-centered culture.
  •  To promote spiritual growth among fellow staff, customers and other associated parties.
  •  Responsible for Marketing of Banks products and services.
  •  Actively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies and Procedures.
  •  Facilitate recruitment and registration of clients in existing and new groups.
  •  Stimulate client training on SMEP policies, procedures and basic business skills, loans, business, e.t.c.
  •  Ensure that all clients contribute weekly savings and repay their loans on time.
  •  Responsible to evaluate clients’ businesses and determine whether they are worth the amount applied for.
  •  Responsible for client evaluations and loan processing.
  •  Responsible for maintaining a quality asset portfolio as per the Banks requirements.
  •  Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’ requirements to the respective Office Holders.
  •  Responsible for recording, verifying and assessing the chattels offered for loans with assistance of the Branch Manager.
  •  Ensure follow-up of defaulters and collection of arrears.
  •  Responsible for record keeping for all clients e.g. savings, loan status etc.
  •  Ensure client retention through excellent customer service.


  •  A minimum grade of C+ plus in KCSE
  •  An undergraduate Bachelor’s degree or Diploma in Business related courses from a recognized institution.
  •  Knowledge in Sales and Marketing, credit risk management, credit lending, as well as relevant experience in the Banking sector will be an added advantage.
  •  Proficiency in computers is mandatory.
  •  Ability to analyze and interpret financial statements
  •  Clear understanding of microfinance/banking industry is an added advantage.
  •  Good interpersonal & communication skills with excellent customer service.
  •  A team player with the drive to improve performance.
  •  Persuasive with strong recognition skills,
  •  Self-driven and possess the ability to work with minimum supervision
  •  Ability to work independently under minimum supervision.
  •  Strong Christian values, commitment and passion for the transformation of the population.
  •  Aged between 26 and 35 years

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