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Christ Is the Answer Ministries
Waiter / Waitresses

Christ Is The Answer Ministries

Nairobi | Full Time | NGO / Non-Profit Associations

Closing in 1 week from now

JOB SUMMARY

CITAM seeks to recruit a born-again Christian who is experienced and self-motivated to fill the position of a Waiter / Waitress, whose responsibility will be to provide excellent customer service to customers

The position reports to the Catering Supervisor.

KEY RESPONSIBILITIES

  • Confirm that the dishes and kitchenware to be used for service are clean and presentable.
  • Ensure that the dining tables are clean, properly arranged and set up with clean linen, cutlery, and glasses.
  • Provide excellent customer service to the customers.
  • Handle customer queries, conduct evaluation of customer satisfaction levels and escalate any major concerns.
  • Ensure that customers are billed on time and that all bills are settled as per the set guidelines.
  • Ensure high hygiene standards are observed during food service.
  • Ensure food and beverages are replenished as necessary.
  • Ensure used cutlery and all used equipment are taken care of.
  • Practical knowledge of ISO standards or any other standards for hospitality institutions.
  • Maintain a proper record keeping system for easy retrieval.

Requirements

  • Must be a born-again, mature Christian who conforms to the CITAM statement of faith.
  • Diploma in Food Production and Service or a related course from a reputable institution. A degree in a relevant field will be an added advantage. 
  • Minimum of 3 Years’ experience in a busy set up.
  • IT competence with a bias in hotel related Systems.
  • Good interpersonal and communication skills verbal and written.

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