JOB SUMMARY

Our client in the Packaging and Labels industry is seeking a territory sales manager. As an experienced and dynamic sales professional, you are responsible for leading and driving sales engagements.

KEY TASKS AND RESPONSIBILITIES

• Analyse the territory/ market potential and develop strategies to maximize revenue potential.
• Achieve agreed upon sales targets and outcomes.
• Supervise and lead a field sales team as well as set targets, monitor performance, and provide coaching to drive results across the territory. 
• Build and maintain strong client relationships to ensure customer satisfaction, retention, and long-term revenue growth. 
• Create, manage, and improve sales regions across multiple territories to ensure effective coverage and efficient use of sales resources. 
• Develop and implement sales strategies that match business goals with the aim of growing market share and meeting territory sales targets.
• Ensure proper visibility and availability of products in the assigned territory.
• Provide reports as required, give feedback on market intelligence and competition.
• Ensure timely and proper execution of sales activities with the designated territory.
• Collaborate with the Marketing team to develop targeted campaigns, promotional strategies, and product launches.
• Analyse sales reports and data to derive insights for improving territory performance, product offerings and team performance.
• Build and maintain strategic relationships with clients ensuring repeat business and customer satisfaction.
• Make use of sales technologies and tools to improve the sales process.
• Oversee daily operations of the sales and customer service functions to ensure efficiency, effectiveness, and client satisfaction.
• Implement and optimize sales management systems, CRMs, and reporting tools to improve team productivity and decision-making.
• Monitor key performance indicators KPIs related to customer satisfaction, retention, and loyalty, providing regular reports to senior management.
• Any other duties as and when assigned by the management from time to time.

QUALIFICATIONS, EXPERIENCE AND KNOWLEDGE

• Bachelor’s Degree in Sales, Marketing or Business Administration.
• 6 - 8 years’ experience in sales; preferably in the packaging and labels industry or a related field.
• Proven track record of managing teams and meeting and exceeding sales targets.
• Excellent communication, negotiation and presentation skills.
• Proficiency in customer experience tools, CRM software and data analytics software.
• Flexibility to adapt to changing schedules and work in a fast-paced environment.