
Technical Support Officer
Janta Kenya
Nairobi | Full Time | Consulting
Closing in 17 hours from now
Key Responsibilities:
- Install, configure, and troubleshoot vehicle tracking devices and related hardware.
- Respond to client technical issues via phone, email, or on-site visits.
- Conduct diagnostic tests and repairs for tracking devices.
- Monitor system performance and escalate complex technical issues to senior engineers.
- Document technical issues, repairs, and resolutions accurately.
- Maintain inventory records of devices and tools used.
- Provide maintenance support and periodic checks for existing installations.
Qualifications & Experience:
- Diploma or Degree in Electrical Engineering, IT, Mechatronics, or related field.
- Minimum 2–3 years’ experience in vehicle tracking system installation or electronics maintenance.
- Strong technical and analytical skills.
- Knowledge of GPS/GSM technologies and tracking software is an added advantage.
- Valid driving license preferred.
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