Senior Relationship Manager – Corporate Regional Business - Central Region
Kcb Bank Kenya
Nairobi | Full Time | Banking / Financial Services
Closing in 7 months ago
Key Responsibilities
- To develop/ lead the implementation of the region’s strategy in line with the overall KCB Group strategy through revenue maximization and prudent cost management.
 - Deliver on the region’s portfolio’s annual business growth targets revenue, fees and commissions, profit before tax, assets, liabilities and customer numbers.
 - Relationship management for regional markets’ customers and stakeholders.
 - Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs
 - Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the region and country and to ensure that this is transferred to the relevant internal stakeholders.
 - Execute client deals in line with developed strategic client plans while ensuring strong cross- selling of existing and new products to existing and new clients.
 - Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy while maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
 - Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
 - Develop critical relationships with local authorities, clients and key decision makers in the region and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
 - Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements while maintaining the quality of assigned portfolio within stipulated Non-Performing Loans NPL and Portfolio at Risk PAR parameters.
 - Work closely with other units in promoting green lending while ensuring consistent messaging to internal and regional market.
 
The Person
- A bachelor's degree from a recognized university
 - At least Seven 7 years’ banking experience in the Financial/banking sector, five 5 of which should be in Relationship Management.
 - At least 2 years' experience in Credit and Financial Analysis
 - At least 3 years' experience in Client Portfolio Management
 - Knowledge of Trade and Transaction Banking products
 - Digital Savvy and Computer literacy
 - Entrepreneurial and Commercial thinking
 - Excellent research, analytical, and problem-solving skills.
 - Integrity & courage to challenge actions within various business units and the status quo.
 - Strong persuasion, management and communication skills
 - Strong organizational skills
 - Excellent stakeholder management skills
 - Creative approach, with the ability to anticipate challenges and develop innovative solutions;
 
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