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KCB Bank Kenya
Senior Relationship Manager – Corporate Regional Business - Central Region

Kcb Bank Kenya

Nairobi | Full Time | Banking / Financial Services

Closing in 2 months ago

Key Responsibilities

  • To develop/ lead the implementation of the region’s strategy in line with the overall KCB Group strategy through revenue maximization and prudent cost management.
  • Deliver on the region’s portfolio’s annual business growth targets revenue, fees and commissions, profit before tax, assets, liabilities and customer numbers.
  • Relationship management for regional markets’ customers and stakeholders.
  • Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs
  • Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the region and country and to ensure that this is transferred to the relevant internal stakeholders.
  • Execute client deals in line with developed strategic client plans while ensuring strong cross- selling of existing and new products to existing and new clients.
  • Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy while maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Develop critical relationships with local authorities, clients and key decision makers in the region and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
  • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements while maintaining the quality of assigned portfolio within stipulated Non-Performing Loans NPL and Portfolio at Risk PAR parameters.
  • Work closely with other units in promoting green lending while ensuring consistent messaging to internal and regional market.

The Person

  • A bachelor's degree from a recognized university
  • At least Seven 7 years’ banking experience in the Financial/banking sector, five 5 of which should be in Relationship Management. 
  • At least 2 years' experience in Credit and Financial Analysis 
  • At least 3 years' experience in Client Portfolio Management 
  • Knowledge of Trade and Transaction Banking products 
  • Digital Savvy and Computer literacy 
  • Entrepreneurial and Commercial thinking 
  • Excellent research, analytical, and problem-solving skills. 
  • Integrity & courage to challenge actions within various business units and the status quo. 
  • Strong persuasion, management and communication skills 
  • Strong organizational skills 
  • Excellent stakeholder management skills 
  • Creative approach, with the ability to anticipate challenges and develop innovative solutions; 

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