The Senior Pension Officer, IDD is responsible for the day-to-day operations of the Income Drawdown Fund. The role involves processing retirement benefits, maintaining member records, preparing payrolls and benefit statements, and providing frontline support to members. The officer ensures accurate and timely execution of operational activities in compliance with set policies and procedures.

Minimum Qualifications

• Qualification: Bachelors Degree
• Experience: 5 years

Key Responsibilities

• Manage Day to day activities of the IDD Fund
• Process retirement and withdrawal benefits for members exiting service early/normal retirement resignation, dismissal, immigration, etc..
• Prepare and distribute IDD benefit statements detailing contributions, drawdown rates, interest credits, and balances.
• Prepare the IDD pensioners payroll accurately and on time
• Implement approved annual drawdown rates in members’ accounts.
• Handle queries, complaints, and concerns from members regarding IDD benefits
• Support member education initiatives by providing accurate data and operational insights.
• Provide data and operational input for preparation of reports, financial reviews, audits, and ISO processes.
• Participate in the formulation and implementation of annual operational action plans.
• Support marketing and awareness initiatives by supplying accurate information and engaging directly with members when required

Required Knowledge, Skills, and Abilities

• Bachelors Degree or an equivalent in bachelor of business management from accredited and recognized institution.
• Professional in bachelor of science actuarial science with it from accredited and recognized institution.
• Bachelors Degree or an equivalent in bachelor of science actuarial science with it from accredited and recognized institution.
• Bachelors Degree or an equivalent in bachelor of arts economics & sociology from accredited and recognized institution.
• Bachelors Degree or an equivalent in bachelor of science statistics from accredited and recognized institution.
• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action oriented and demonstrated ability to manage priorities
• Quality focus and attention to detail.
• Professionalism and integrity in line with Kenya Power Pension Fund values.
• Good oral and written communication skills.
• Critical and analytical thinking and problem solving skills.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Good customer relationship management skills internal and external customers.
• Risk awareness and focus - demonstrate understanding of risk management practices, standards and regulatory requirements.
• Possess a professional certificate of bachelor of science actuarial science with it
• Should be a member of Certified Pension Analyst Manager
• Should be a member of Member of Actual Society of Kenya
• Should be a member of Institute of Pension Management or their equivalent
• Should be a member of Institute of Human Resource Management