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SBM Bank
Senior Officer, Retail/sme Dealer

Sbm Bank

Nairobi | Full Time | Banking / Financial Services

Closing in 1 week from now

Job Purpose

To work closely with frontline relationship managers and SME portfolio managers playing a key role in marketing treasury products to clients and to deliver the FX SME & Retail set budgets as well as Synergize with Branch network.

Key Responsibilities

  • Working closely with SME portfolio managers, RMs and BMs to push for FX business.
  • Ensure the branches meet the set targets by developing a clear concise and focused sales plan based on existing treasury sales strategy highlighting the activities to be carried out.
  • Strategic Planning for Marketing FX Treasury Products with Branches.
  • Execution of retail/SME sales FX strategy to aim at growing market share and revenue targets.
  • Co-ordination of FX training and support on forex to all Branches.
  • Handle day –to- day treasury related queries from branches/clients
  • Manage, coach and develop a high-performance sales team to meet set deliverables.
  • Engagement with Branches and customers daily on current market trends.
  • Increase number of clients.
  • Reactivation of client accounts.

Key Relationships

Customers of this Position:

  • All Departments in the Bank
  • All the Branch Heads, FX Champions at the branches

Knowledge; Skills and Experience required for this Role

  • Bachelor’s degree in Business Studies.
  • Minimum of 2 years of experience.
  • Proficiency in Microsoft Office Suite.
  • ACI Certification.

Competencies required for this Role

  • Dynamic, analytical and self-driven individual with the ability to work under pressure.
  • A passion for performance, team play and achievement in a competitive and dynamic environment
  • Hardworking, strategically minded individual with excellent communication, analytical and interpersonal skills.
  • Ability to interact well with all levels of management and staff
  • The candidate must have excellent leadership, organizational, and planning skills
  • The person should have the ability to identify a customer need or problem and offering suggestions that will effectively solve the problem within the shortest time possible.
  • Aids in the arbitration of branch-forex related issues with the respective Branch Managers/ABMs.

Accountability

Delegated Authority

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