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Daystar University
Senior Administrator – Nuru Counseling Centre

Daystar University

Nairobi | Full Time | Education / Teaching

Closing in 1 week from now

The purpose of the job

To manage and administer Nuru Counselling Centre, PhD clinicals & psychological tools.

Required Qualifications and Experience

  • Master’s in Clinical Psychology MCP:
  • PhD Candidate in Clinical or Counseling Psychology is an added advantage. Commitment to  work is desirable.
  • Registered with relevant professional body. 

Required Experience & Competencies:

  • A minimum of 7 seven years of experience in a busy office.
  • Hands-on skills in MS Office packages and proficiency in writing and reporting skills.
  • Demonstrable planning capabilities and ability to vet clients and assign them to appropriate Counselors.
  • Display marketing or advertising skills for Nuru Counselling Centre and PhD in Clinical Psychology.
  • Exhibit a flexible friendly disposition.
  • A high sense of integrity, innovativeness, diplomacy and ethical standards including confidentiality; keeping boundaries; avoidance of dual relationships; conflict of interest; and record keeping.
  • Ability to work long hours, including evenings;
  • Capacity to manage, guide and advise Counsellors/therapists and clients appropriately.

Key Responsibilities:

  • Competently manage technical and clinical details for PhD in Clinical Psychology students and occasionally Master’s level students.
  • Manage, distribute and care for Psychometric Testing Materials for PhD in Clinical Psychology students according to Daystar University tools policy.
  • Take care of teaching materials, equipment such as office computers, PhD Laptop, TV screen, Recorders and Speakers.
  • Receive clients and telephone calls and respond to them or direct them appropriately.
  • Keep record of all official calls, diary and excel bookings, record clients’ virtual and physical sessions.
  • Do initial intake and assign clients to qualified approved therapists and counsellors.
  • Bill clients according to Daystar policy and collect payments from clients and submit money collected to the accounts department on a daily basis.
  • Write monthly reports and avail them to the supervisor/s.
  • Attend competently to Crisis Intervention cases and report to the supervisor appropriately.
  • Facilitate liaison between the office, and internal and external publics.
  • Manage the office efficiently daily.
  • Give valuable administrative support to PhD faculty and students and send updates via email or WhatsApp as required.
  • Set up Virtual/Zoom link or clinical equipment for supervision of PhD students if required.
  • Display Servanthood, Stewardship, and consistent Christian behavior in line with the university’s Vision, Mission and Philosophy.
  • Accessibility for any other duties as may be assigned from time to time. 

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