• The salesperson is expected to uphold high levels of energy, customer focus, accuracy, and discipline while supporting the overall sales and operational goals of the business. 

Key Responsibilities 

Customer Service & Sales Execution 

• Engage walk-in customers, understand needs, recommend suitable products. 
• Demonstrate product features, benefits, and comparative value. 
• Maintain a customer-first approach in all interactions. 

Digital Marketing & Online Engagement 

• Create product photos, videos, and social media posts to drive visibility. 
• Manage WhatsApp Business, Facebook, and Instagram enquiries. 
• Convert online leads into sales and track conversions daily. 

Retail Floor Management 

• Arrange products neatly and maintain accurate price displays. 
• Monitor fast-moving and slow-moving items and report trends. 
• Maintain store cleanliness and visual presentation at all times. 

Sales Documentation & Cash Handling 

• Prepare sales receipts, update daily sales log, and hand over reports. 
• Support payment confirmation and reconciliation with Finance/Admin. 

Customer Follow-Up & After-Sales Support 

• Track pending orders, deliveries, and customer collections. 
• Provide customers with after-sales advice on usage and maintenance. 

Inventory & Stock Coordination 

• Conduct shelf counts, report shortages, and assist in stock rotations. 
• Receive new stock and ensure proper labeling. 

Qualifications 

• Diploma in Sales, Marketing, Business, or a related field. 
• Prior retail sales experience in electronics or household appliances is strongly preferred. 
• Good understanding of electronic items TVs, fridges, audio systems, microwaves, cookers, washing machines, etc. and their basic functions. 
• Basic content creation skills for photos, videos, and digital marketing. 
• Strong communication, presentation, and customer service skills. 
• Experience working in a fast-paced retail environment is an added advantage.