MENU
Mogo Finance
Sales Support Officer (device Financing)

Mogo Finance

Nairobi | Contract | Banking / Financial Services

Closing in 1 week from now

What you will do:

  • Manage a team of sales support officers to provide timely and effective assistance to the sales team
  • Coordinate the onboarding of new dealers, agents and promoters via registration and account creation in the Mogo systems ERP & Partner Portal 
  • Act as first line support for the dealers, agents and promoters to triage issues and escalate as required  
  • Ensure accurate documentation and validation of dealer, agent & promoter data
  • Standardize and document operational procedures for sales support functions.
  • Provide daily/weekly report on sales support team performance
  • Train and onboard new sales support staff and field agents on company tools, processes, and service expectations
  • Execute all other tasks assigned by line manager efficiently

 

What you will need:

  • Diploma/Degree in a business course or related field
  • 3+ years’ experience in sales support, field operations, or customer onboarding – preferably in a telecom, fintech, or device financing company
  • Strong team leadership and people management skills
  • Experience with Mogo ERP and Microsoft Excel/Google Sheets
  • Excellent organizational and communication skills
  • Ability to work under pressure and manage multiple tasks in a fast-paced environment
  • Strong communication and organizational skills
  • Fluency in English and Swahili

Never miss a chance!

Subscribe to get latest job listings, career insights and guidance in your inbox