Location: Mandera Branch

Key Responsibilities:

• Develop and maintain strong relationships with existing and potential customers.
• Maintain and grow the existing SAHL customers through enhanced Relationship
• Achieve the set targets in terms of numbers and values for both Liabilities and Assets
• Provide expert advice to customers on banking products, services, and principles to help them make informed financial decisions.
• Monitor and Manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards.
• Ensure Portfolio At Risk (PAR) for the branch SAHL facilities is below 5%
• Ensure timely and accurate collection of information & data necessary for processing of customer’s loan applications and account opening documents within SLAs.
• Participate in SAHL Banking product campaigns and provide leadership for sales team in cross selling SAHL products

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The Person

• For the above position, the successful applicant should have the following:
• University Degree from a recognized institution.
• Professional qualification/certification in Sharia /Islamic Banking is an added advantage.
• 4 years’ work experience in General Banking, with at least:
• 2-year experience insales.
• 2 years Sharia banking knowledge
• 2-years’ bank credit knowledge

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How to Apply

Click Here to Apply

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