
Sacco Ict Officer
Co-operative Bank Of Kenya
Nairobi | Full Time | Banking / Financial Services
Closing in 6 days from now
Purpose of Job.
- The ICT Officer will be in-charge of the ICT Department and is also responsible for managing information technology, ICT systems, and policies to achieve Sacco’s goals. He/she will manage all ICT infrastructure, systems security, development and implementation of ICT strategies, policies, data security, and disaster recovery.
- REPORTS TO : Chief Executive Officer
Key Duties & Responsibilities:
- Manage all operations of the ICT Department and ensure timely provision of ICT services to all functions of the Society to facilitate implementation and use of ICT in the organization.
- In charge of the development and implementation of ICT strategies, promoting ICT innovation and enterprise.
- Ensure appropriate database management and administration.
- Monitor information systems and troubleshoot all systems in the Sacco.
- Ensure proper maintenance of ICT-related equipment and security of hardware and software.
- Ensure compliance with ICT regulations and advise management on the optimization of ICT resources in the organization.
- Design and produce reports.
- Provide advice on acquisition of hardware and software.
- Ensure smooth operation of all terminals within the Local Area Network LAN and Wide Area Network WAN, liaising with ICT suppliers and support service providers.
- Ensure systems integrity, availability, and security.
- Ensure proper functioning of all systems in the Society.
- Maintain a backup system for all data in the Society and store them safely.
- Assign User IDs and user rights, and implement controls in the Sacco system.
- Report system breakdowns and failures immediately to the CEO and the system vendor for quick action.
- Participate in the formulation and implementation of ICT policies.
- Ensure business continuity and effective disaster management and recovery planning.
- Provide appropriate information and guidance on emerging and best practices in ICT.
- Ensure timely provision of ICT service to all the functions of the Sacco.
- Maintain the Sacco website.
Qualifications
- A bachelor’s degree in Computer Science or ICT-related fields.
- Professional certification in ICT fields CISM, CISA, or similar certification.
- A member of an ICT professional body is an added advantage.
- A minimum of four 4 years of working experience in a similar role.
- Understanding of networking technology, routing, switching, and firewalls.
- Overall understanding of enterprise systems.
Competences
- Strong problem-analysis and troubleshooting skills.
- Able to handle and assess critical situations, and coordinate with many team players to restore normal ICT services.
- Good time management skills.
- Able to work in cross-functional, multi-application, multi-service providers environment.
- Customer focus and interpersonal skills.
- Communication skills.
- Business applications.
- Infrastructure.
- Application, data, and technical architecture.
- Incident and problem management.
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