
Restaurant Supervisor
Corporate Staffing Services
Nairobi | Full Time | Hotel
Closing in 2 months ago
Restaurant Supervisor Job. Hotel Jobs In Kenya
Responsibilities:
- Control and maintain an inventory of all service equipment and accessories used in the restaurants in accordance with the established par levels.
- Responsible for maintaining standards in the restaurant by ensuring hygiene controls, housekeeping and procedures are followed.
- Conduct briefings on the special events, the specials on the menu, beverage specials, missing items and other occurrences of relevance.
- Assign tasks to the station waiters, waiters and busmen.
- Checks the cleanliness and condition of furniture, linen, cutlery, chinaware, glassware, condiments and other service accessories and takes appropriate corrective action where necessary.
- Checks the personal appearance and grooming of service staff at the beginning of each service session.
- Attends guests' complaints and takes corrective action immediately and escalate where need be.
- Ensures maximum cleanliness of the back areas and public areas before, during and after service.
- Conduct training in all aspects of service techniques and operations.
- Ensures that meals are served and presented in accordance with our standards operating procedures.
- Ensures that procedures and controls set by management are followed and that there are no pilferages.
- Liaison with admin/reservation desk to ensure all details of bookings are covered.
- Enforces conformity to SOPS applicable to the restaurant.
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Qualifications:
- A diploma or equivalent degree in hospitality or related field.
- At least 3 years of experience in service, with a minimum of 1 year in a supervisory or leadership role.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to manage a team and resolve conflicts effectively.
- Ability to work in a fast-paced environment.
- Basic computer skills for reporting and inventory management. Excellent in customer service skills
- Keen eye to details
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How to Apply
Send your resume to: human.resources@tamarind.co.ke
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