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Corporate Staffing Services
Restaurant Supervisor

Corporate Staffing Services

Nairobi | Full Time | Hotel

Closing in 2 months ago

Restaurant Supervisor Job. Hotel Jobs In Kenya

Responsibilities:

  • Control and maintain an inventory of all service equipment and accessories used in the restaurants in accordance with the established par levels.
  • Responsible for maintaining standards in the restaurant by ensuring hygiene controls, housekeeping and procedures are followed.
  • Conduct briefings on the special events, the specials on the menu, beverage specials, missing items and other occurrences of relevance.
  • Assign tasks to the station waiters, waiters and busmen.
  • Checks the cleanliness and condition of furniture, linen, cutlery, chinaware, glassware, condiments and other service accessories and takes appropriate corrective action where necessary.
  • Checks the personal appearance and grooming of service staff at the beginning of each service session.
  • Attends guests' complaints and takes corrective action immediately and escalate where need be.
  • Ensures maximum cleanliness of the back areas and public areas before, during and after service.
  • Conduct training in all aspects of service techniques and operations.
  • Ensures that meals are served and presented in accordance with our standards operating procedures.
  • Ensures that procedures and controls set by management are followed and that there are no pilferages.
  • Liaison with admin/reservation desk to ensure all details of bookings are covered.
  • Enforces conformity to SOPS applicable to the restaurant.

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Qualifications:

  • A diploma or equivalent degree in hospitality or related field.
  • At least 3 years of experience in service, with a minimum of 1 year in a supervisory or leadership role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to manage a team and resolve conflicts effectively.
  • Ability to work in a fast-paced environment.
  • Basic computer skills for reporting and inventory management. Excellent in customer service skills
  • Keen eye to details

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How to Apply

Send your resume to: human.resources@tamarind.co.ke

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