Our client, a well-established chain of restaurants in Nairobi, is seeking an experienced and dynamic Restaurant Manager to oversee operations across their outlets. The ideal candidate must be capable of managing a busy environment, leading teams, and driving operational excellence while ensuring top-notch customer service and profitability.

Key Responsibilities

• Supervise daily restaurant operations and ensure efficient service delivery.
• Manage staff performance, scheduling, and training.
• Monitor sales, inventory, and cost control to achieve business targets.
• Ensure customer satisfaction through high-quality service standards.
• Maintain compliance with hygiene, safety, and operational policies.
• Drive revenue growth through promotions, upselling, and team motivation.

Qualifications & Requirements

• Diploma or Degree in Hospitality, Business Management, or related field.
• Minimum 4 years’ experience in a busy restaurant or hospitality setting.
• Strong leadership, problem-solving, and organizational skills.
• Excellent communication and interpersonal abilities.
• Proven ability to manage teams and achieve operational goals.