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I&M Bank
Relationship Manager, Sacco

I&m Bank

Nairobi | Full Time | Banking / Financial Services

Closing in 4 days from now

Job Purpose:

  • Responsible for developing comprehensive Sacco & Cooperatives value-proposition for Micro & Small and Medium Enterprises and driving measurable Business targets.
  • This role will be responsible for building and maintaining strong relationships with SACCOs & Cooperatives, identifying new business opportunities and providing tailored financial solutions to meet the needs of SACCOs & Cooperatives.
  • Building a healthy and quality Saccos & Cooperatives portfolio for the Bank across Large commercial & MSME business banking.

Key Responsibilities:

  • Develop and implement strategies to grow the SACCO business portfolio.
  • Build and maintain strong relationships with SACCOs, understanding their financial needs and providing tailored solutions.
  • Identify new business opportunities and generate leads through networking, referrals, and other growth channels like current accounts/collection business as well as wholesale deposits.
  • Conduct financial analysis and risk assessment of SACCOs to determine creditworthiness and potential for partnership.
  • Develop and maintain a workable pipeline of potential SACCO clients for continuous business growth and undertake rigorous training to the business teams on the Sacco business.
  • Collaborate with internal & external stakeholders to deliver high-quality service and support SACCO clients with relevant solutions to meet their needs.
  • Proactively stay up to date with industry trends, market developments, and regulatory requirements on SACCOs by SASRA.
  • Meet and exceed sales targets and key performance indicators KPIs.
  • Good understanding of the Sacco regulatory framework by the Sacco Societies Regulatory Authority SASRA.
  • Well versed with the Licensing and Registration of SACCOs requirements from SASRA.
  • In-depth understanding of SACCOs regulatory & Governance framework and requirements.
  • Business growth in key parameters, namely Assets, Liabilities & NFI from SACCOS and Cooperatives, and timely reporting to the management.
  • Initiating and monitoring customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
  • Adherence of all bank’s prescribed processes, standard operating procedures and Central Bank prudential requirements.

Academic Qualification & Experience Requirements:

  • Bachelor’s degree in business administration, Finance, or a related field.
  • Minimum 5-7 years of experience in relationship management or business development in the banking or financial services industry.
  • Strong understanding of SACCOs, their operations, and financial needs.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven track record of meeting and exceeding sales targets.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • People & Stakeholders management skills.

Essential Knowledge/Skills Required:

  • A detailed knowledge of the SACCOs business landscape and practices.
  • Strong Negotiation skills.
  • Relationship management skills.
  • Data analysis, Presentation skills.
  • Good Interpersonal skills. 
  • Good verbal & Written communication skills.
  • Public speaking /Training skills.

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