Relationship Manager, Sacco
I&m Bank
Nairobi | Full Time | Banking / Financial Services
Closing in 4 days from now
Job Purpose:
- Responsible for developing comprehensive Sacco & Cooperatives value-proposition for Micro & Small and Medium Enterprises and driving measurable Business targets.
- This role will be responsible for building and maintaining strong relationships with SACCOs & Cooperatives, identifying new business opportunities and providing tailored financial solutions to meet the needs of SACCOs & Cooperatives.
- Building a healthy and quality Saccos & Cooperatives portfolio for the Bank across Large commercial & MSME business banking.
Key Responsibilities:
- Develop and implement strategies to grow the SACCO business portfolio.
- Build and maintain strong relationships with SACCOs, understanding their financial needs and providing tailored solutions.
- Identify new business opportunities and generate leads through networking, referrals, and other growth channels like current accounts/collection business as well as wholesale deposits.
- Conduct financial analysis and risk assessment of SACCOs to determine creditworthiness and potential for partnership.
- Develop and maintain a workable pipeline of potential SACCO clients for continuous business growth and undertake rigorous training to the business teams on the Sacco business.
- Collaborate with internal & external stakeholders to deliver high-quality service and support SACCO clients with relevant solutions to meet their needs.
- Proactively stay up to date with industry trends, market developments, and regulatory requirements on SACCOs by SASRA.
- Meet and exceed sales targets and key performance indicators KPIs.
- Good understanding of the Sacco regulatory framework by the Sacco Societies Regulatory Authority SASRA.
- Well versed with the Licensing and Registration of SACCOs requirements from SASRA.
- In-depth understanding of SACCOs regulatory & Governance framework and requirements.
- Business growth in key parameters, namely Assets, Liabilities & NFI from SACCOS and Cooperatives, and timely reporting to the management.
- Initiating and monitoring customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
- Adherence of all bank’s prescribed processes, standard operating procedures and Central Bank prudential requirements.
Academic Qualification & Experience Requirements:
- Bachelor’s degree in business administration, Finance, or a related field.
- Minimum 5-7 years of experience in relationship management or business development in the banking or financial services industry.
- Strong understanding of SACCOs, their operations, and financial needs.
- Excellent communication, negotiation, and interpersonal skills.
- Proven track record of meeting and exceeding sales targets.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- People & Stakeholders management skills.
Essential Knowledge/Skills Required:
- A detailed knowledge of the SACCOs business landscape and practices.
- Strong Negotiation skills.
- Relationship management skills.
- Data analysis, Presentation skills.
- Good Interpersonal skills.
- Good verbal & Written communication skills.
- Public speaking /Training skills.
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