Job Purpose: The Records Management Officer will ensure that Council records, both physical and digital, are properly organized, securely stored, and easily accessible.

Key Responsibilities

• Develop and implement procedures for organizing, storing, retrieving, and disposing of records in accordance with policy and legal requirements.
• Maintain accurate filing systems for both paper and electronic documents.
• Ensure the confidentiality and security of sensitive records, adhering to data protection regulations.
• Facilitate timely access to records for authorized users and respond to documentation requests.
• Conduct periodic audits to verify the integrity and completeness of records.
• Coordinate archiving and disposal of records in line with retention schedules and legal standards.
• Monitor compliance with records management policies and applicable legislation.
• Support Council digitization efforts and contribute to the enhancement of electronic records systems.
• Support in managing electronic records within the ERP system, specifically Microsoft Dynamics and sharepoint, by ensuring proper classification, storage, and retrieval of digital documents.
• Generate reports and provide insights from records data to support administrative decision-making.

Qualifications and Experience

• Bachelor’s degree in Records Management, Library Science, Information Science, or a related field.
• Minimum of 3 years’ experience in records or information management.
• Familiarity with electronic records systems and ERP platforms; experience with Microsoft Dynamics is a strong advantage.
• Knowledge of records lifecycle, archiving standards, and data protection laws.
• Strong organizational skills.
• High level of integrity and attention to detail.