JOB PURPOSE

The role includes preventive maintenance, diagnostics, field servicing, and ensuring optimal uptime, safety, and operational performance of these stations across multiple sites.

ROLES & RESPONSIBILITIES

• Carry out regular AMC servicing of Station and BP as per the preventive maintenance schedule.
• Support warranty-related service actions within the defined coverage and documentation process.
• Inspect, clean, and service electrical and mechanical components and wiring.
• Perform minor repairs, replace faulty components, and recalibrate hardware when necessary.
• Record each maintenance activity using field service logs, photos, and reports as per company standards.
• Respond to field alerts, system downtime, or emergency service requests with minimal turnaround time.
• Follow strict safety and quality protocols while handling Station and BP Components.
• Interact with site owners/operators for access, updates, or coordination during field visits.
• Participate in regular training sessions to stay updated on new Station and BP hardware and software changes.
• Maintain detailed service logs and checklists for every site visit, following SOPs strictly.
• Ensure time and safety compliance of charging stations by monitoring system indicators and alerts.
• Report major faults or system anomalies to the central service team for escalation.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS.

• Diploma or Certificate in Electrical / Electronic Engineering or relevant field.
• 1–3 years of experience in electrical/electronic field service or battery station maintenance.
• Good record-keeping skills and ability to work independently on assigned field tasks.
• Strong focus on reliability, safety, and quality service delivery.
• Good communication and documentation skills – able to maintain clear service and warranty logs.
• Self-disciplined, safety-conscious, and reliable under minimal supervision.
• Basic English and local language for documentation and on-site coordination.