Job Purpose

• To coordinate managing the daily operations of the office.

Job Specification

For appointment to this position, an applicant must have-

• A cumulative period of nine 9 years’ relevant work experience, three 3 of which in the grade of Senior Office Administrator or in an equivalent or comparable position;
• Bachelor’s Degree in Secretarial Studies/Business Office Management or equivalent qualifications from an accredited and recognized Institution;

OR

• Bachelor’s degree in Social Sciences plus a Diploma in Secretarial Studies from an accredited and recognized institution or Business Education Single and Group Certificates BES & GC Stages I, II and III from the Kenya National Examinations Council;
• Certificate in Secretarial Management course lasting not less than four 4 weeks from a recognized institution;
• Membership to a relevant professional body and in good standing;
• Certificate in management course lasting not less than four 4 weeks from a recognized institution;
• Certificate in Public relations course from a recognized institution.
• Proficiency in computer application skills;
• Shown merit and ability as reflected in work performance and results

Duties and Responsibilities

• Taking oral dictation;
• Using e-office to research and process data;
• Operating office equipment;
• Attending to visitors and clients;
• Managing office protocol and etiquette; vi Handling telephone calls;
• Handling customer inquiries and complaints;
• Coordinating and scheduling meetings and appointments;
• Coordinating travel arrangements;
• Maintain security of office records, equipment and documents, including classified materials;
• Maintaining security, integrity and confidentiality of data;
• Maintaining an up-to-date filing system in the office;
• Preparing responses to routine correspondence;
• Guiding and supervising other office administrative personnel.