Entry Requirements:

An officer at this level shall report to Manager Corporate Communications.

Duties and Responsibilities

• Managing stakeholder relations, promoting partnerships in tree growing, managing external correspondences and customer care.
• Conducting stakeholder’s research
• Coordinating the outreach programs/activities by providing answers to frequently asked questions FAQs, and service queries
• Incorporating online tools and in-person networking to create relationships and ultimately build the KFS brand, both online and off line
• Content creation in collaboration with process owners – writing online posts, articles, newsletters, communications materials, and material for social media channels
• Social media public relations and communications– creating, managing and growing the Service presence through Twitter, Facebook, YouTube and other strategically relevant online properties
• Events and event planning– coordinating industry events and managing exhibitions, open days and other corporate events.
• Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns
• Managing any online feedback forums
• Implementing strategic communications plans and supporting the Service to manage its corporate image.
• Advising on internal and external communication channels.
• Managing the Service CSR activities and facilitating CSR activities by stakeholders.
• Promote public values and principles
• Mentoring and coaching

Additional Information:

​​​​​​​​​​​​​​Person specification

• Bachelor’s degree in Communication, Social Sciences, Journalism, International Relations or other related fields of study from a recognized institution
• Master’s degree in Communication, Social Sciences, Journalism, International Relations or another relevant course from a recognized institution
• Management course of not less than four 4 weeks.  
• Eight 8 years relevant work experience out of which 3 years should be at the level of management
• Member of professional body –PRS
• Knowledge in environmental matters as added advantage
•  Meets the requirement of chapter six of the constitution
• Fulfils the requirements of chapter of the constitution of Kenya

Skills and Attributes

• Conversant with the requirements of Chapter six of the Constitution of Kenya 2010.
• Member of a professional association such as PRSK
• Good oral and written communication skills in Kiswahili and English
• Time management and proper planning
• Good analytical skills
• Skills in resource mobilization and stakeholder engagement
• Policy implementation, target setting and delivery of work plans
• Team player