Key Responsibilities

• Screen, prioritize and respond to calls and messages professionally and promptly.
• Ensure timely follow-up on all pending matters and provide structured feedback.
• Handle high call volumes and manage communications efficiently under pressure.
• Support social media coordination, including responding to comments, managing inbox messages, and identifying engagement opportunities.
• Monitor online activity and escalate important matters to the Director.
• Represent and accompany the Director to events, meetings, and official functions when required.
• Coordinate meetings and prepare briefs, reports, and presentations where required.
• Manage the Director’s calendar, appointments, meetings, and travel schedules.
• Oversee office administration functions within the Director’s office.
• Maintain confidentiality of sensitive business and personal information.
• Coordinate with internal teams to ensure tasks assigned by the Director are executed on time.
• Organize documents, contracts, and digital files systematically.
• Assist in general office administrative duties to ensure smooth daily operations.

Qualifications, Experience & Skills

• Diploma or Degree in Business Administration, Communications, Public Relations, or related field.
• Minimum 1–2 years of experience in an executive assistant, personal assistant, or administrative role.
• Excellent proficiency in both English and Kiswahili spoken and written.
• Advanced proficiency in Microsoft Office Suite MS Excel, MS Word, MS PowerPoint, Outlook.
• Strong digital literacy and social media management skills.
• Exceptional organizational and multitasking abilities.
• Ability to work under extreme pressure and tight deadlines.
• High emotional intelligence and executive presence.
• Smart, confident, and well-presented professional demeanor.
• Strong problem-solving ability and quick decision-making skills.
• Discreet, trustworthy, and highly confidential.
• A passion or strong interest in the automotive industry is an added advantage.
• Ability to handle high-level individuals and public interactions professionally.