Our client, WYLDE International, is looking for an Operations Lead to drive efficiency, ensure quality project delivery, and strengthen team collaboration. The role is ideal for a proactive professional who thrives in dynamic SME environments and enjoys improving processes for lasting impact.

Key Responsibilities

• Oversee project resources to ensure cost efficiency, quality, and timely delivery.
• Drive implementation of company strategy and identify operational improvement areas.
• Provide administrative and project management support, including ERP and CRM system oversight.
• Manage company records, files, and compliance with data protection and statutory policies.
• Supervise vendors, suppliers, and contractors to ensure adherence to standards.
• Lead process mapping, documentation, and review to improve workflows.
• Oversee team performance, provide feedback, and support change management initiatives.
• Collaborate with HR to implement HR plans and foster a productive, motivated team.
• Support entrepreneur consulting and coaching programs.
• Guide cross-departmental reporting, decision-making, and efficiency measures.

Required Specifications;

• Bachelor’s degree in a relevant field Business, Operations, or related discipline.
• Professional certification in operations, management, or project management is an advantage.
• Minimum 5 years’ experience in Operations Management, preferably within SMEs or consulting.
• Proven experience in strategic planning and execution.
• Strong understanding of budgeting, cost management, and financial reporting.
• Experience implementing and optimizing ERP, CRM, or workflow systems.