Job Purpose

The respective role holder facilitates the smooth running of the respective units’ operations and related monitoring in KEPSS & RTGS Operations / SWIFT Secretariat/Regional Payments.

Key Duties and Responsibilities

Technical and Operational Responsibilities

• Administer the respective payment system operated by each Section e.g.
• Performing SOD and EOD.
• Ensure the respective payment system is running and monitored.
• Access the payments system and view incoming messages and requests.
• Adding new payment systems participants and user.
• Payment Systems User administration.
• Training of users.
• Payment Systems window extension.
• Manage the issuance and renewal of tokens and certificates.
• Receive and respond to queries from participants.
• Update Treasury contact list/ Administer the Payments System email.
• Liaise with other user departments and manage their requests in a timely manner.
• Perform admin tasks related to their roles e.g. payment invoices for services rendered by third party service provider.
• Continuously monitor the performance and coordinate health checks for the systems.
• Prepare periodic risk status report and circulate to department and risk department.
• Participate in the implementation and response to strategic activities relevant to their Sections
• Participate in and support the implementation of Bank projects being run by the Division and Department including policies review.
• Contribute to the preparation of NPS annual budget for activities being implemented by each Section.
• Perform specific function unique to SWIFT Services/KEPSS Operations/Regional Payments
• Ensure continued availability of efficient, reliable and secure payment systems that support the smooth functioning of the economy.
• Participate in stakeholder committees and meetings.
• Induction new members of staff and facilitate for visiting institutions to the Department as and when required.
• Train new users of the respective payment systems for effective service delivery to the Bank’s customers.
• Perform any other roles and responsibilities that may be assigned by the supervisor from time to time

Qualifications

• Bachelor’s Degree in a relevant field e.g. Computer Science, IT, Banking or Business Administration, Law or related field of study.
• Professional qualifications and memberships are an added advantage.

Work Experience

• At least two 2 years’ experience in Payments and Banking operations or other related area.