Job Objective/Purpose

• Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.

Key Responsibilities

• Accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients
• Appropriate and early consultation and referral of patients to specialists.
• Daily updates of the patients progress to the patient and the next of kin.
• Facilitates patient admissions, necessary consents and discharges.
• Undertake clinical procedures per training.
• Conducting CMEs and research.
• Participate in morbidity and mortality meetings as required.
• Participation in incident reporting, root cause analysis and Quality Improvement Plan
• To champion evidence based practice and continuous skill improvement
• Rotation in various departments as and when required
• Review of medical reports and provision of patient updates to insurance companies when required
• Participation in daily/weekly/monthly department meetings as required.
• Conduct timely ward rounds and patient reviews when required.
• Ensure that the resources needed to provide quality care are available for each patient in the unit required HR, equipment, supplies, services.Report and escalate any deficiencies to the OPD/Hospital Manager.
• Maintain a positive work attitude and foster teamwork.
• Maintain patient privacy and confidentiality at all times.
• Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth.
• Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
• Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.

Person Specification

•  Bachelor of Medicine and Bachelor of Surgery 
• A valid Kenya Medical Practitioners’ and Dentists Council Licence KMPDC
• Updated BLS, ACLS/ATLS certificate
• 3 years’ experience
• Strong interpersonal and communication skills
• Attention to detail
• Result Oriented