Key Responsibilities

Logistics Operations

• Coordinate the inbound and outbound movement of goods in collaboration with third-party logistics 3PL providers and transporters.
• Issue and communicate accurate shipping schedules, ensuring timely dispatch and receipt of materials and products.
• Track shipments and follow up with providers to ensure delivery commitments are met.
• Liaise with suppliers to confirm orders, shipping arrangements, and required documentation.
• Review and process shipping documents, including invoices, packing lists, and instructions for bills of lading BL.
• Cross-check shipping invoices with purchase orders and delivery confirmations to verify accuracy before submitting for payment.
• Calculate applicable customs duties and tariffs, ensuring correct charges and regulatory compliance.
• Verify and audit freight and logistics costs, ensuring alignment with contracts and company procedures.
• Coordinate logistics-related complaints or claims, following up with service providers for resolution and escalating when needed.
• Support the identification and onboarding of new transporters and negotiate rates under the supervision of the direct manager and finance team.
• Issue credit notes when required, following internal approval processes and documentation protocols.

Warehouse & Transportation Coordination

• Act as the focal point for daily operations with outsourced warehouse providers.
• Follow up on the reception, proper storage, and outbound movement of goods.
• Align warehouse shipments with customer orders and delivery schedules.
• Ensure all outbound deliveries are accurately documented and collect and file proof of delivery POD for each shipment.
• Address and resolve discrepancies in deliveries, documentation, or inventory movements in collaboration with internal teams and external partners.

What We are Looking For

Education & Experience

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• 2–3 years of hands-on experience in logistics coordination, shipping, or supply chain operations.
• Previous experience in warehouse and transport coordination is highly desirable.
• Solid knowledge of import/export regulations and shipping documentation requirements.

Skills & Competencies

• Strong organizational skills with the ability to manage multiple priorities and tight deadlines.
• Excellent communication and interpersonal abilities for liaising with suppliers, service providers, and internal teams.
• Detail-oriented with strong documentation, verification, and reporting skills.
• Analytical and problem-solving mindset.
• High level of accountability, ethics, and professionalism.
• Proficient in Microsoft Office Excel, Word and experienced with ERP/logistics systems.