Mission Description

Analyze and profile client accounts based on performance, value and potential and generate periodic reports
Determine the crucial needs of key clients and ensure that they receive first-class customer care and service
Develop a strategy for managing key accounts and ensure its implementation
Conduct regular customer satisfaction surveys and make necessary improvements for key accounts
Develop pricing structures for key clients
Resolve disputes and maintain client relationships to promote client retention
Conduct account reviews
Analyze and adapt new strategies to react to changing business trends
Conduct client visits based on target prospects.
Generate weekly sales reports and submit to management.
Supports in conceptualizing and providing solutions.
Manage client relationships Internal and External

Profile