
Internship Program - Communications
Crossboundary
Nairobi | Full Time | Banking / Financial Services
Closing in 1 week from now
The Communications Intern will focus on improving the department’s ability to track, analyze, and report on key performance indicators KPIs across a diverse communications portfolio. The role is ideal for candidates with a solid data science background, experience with tools like PowerBI, and interest in applying their skills to the marketing and communications function.
Responsibilities
- Develop and refine PowerBI dashboards to track and visualize KPIs for social media performance, website analytics, and email campaigns
- Support the Communications team in setting up and optimizing workflows for real-time performance monitoring
- Conduct data analysis to identify trends, insights, and opportunities for improving communication strategies
- Assist in designing templates and frameworks for presenting analytics and performance insights to stakeholders
- Collaborate with the team to integrate business intelligence insights into communications planning and decision-making
- Document processes, systems, and workflows to ensure sustainability
- Support internal quality control and review processes
- Compile web and social media analytics reports
- Present and update PowerPoint slides
Who You Are
- Actively enrolled in or recently completed a university or similar educational program in Data Science, Computer Science, Business Analytics, or a related technical field
- Interest in leveraging data to enhance communications strategies and decision-making
- Strong technical skills, including proficiency in PowerBI, Microsoft Excel, and other data visualization or business intelligence tools
- Familiarity with social media analytics platforms LinkedIn, Twitter, Instagram, website analytics tools Google Analytics, and email marketing software ActiveCampaign is an advantage
- Experience with Python, R, or other programming languages for data manipulation and analysis is a plus
- Self-starter with a collaborative mindset who thrives in a fast-paced, deadline-driven environment
- Integrity: discretion when working with confidential and sensitive matters and information
- Written and spoken proficiency in English
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