Responsibilities

ADMINISTRATION OF ENTITLEMENTS:

• Acts as focal point in SBE for RCO, UNEP, UN-Habitat, UNON divisions under the area of responsibility for coordination, planning and delivery of staff services.
• Establishes collaborative relationships with client offices, clients and other services to ensure open channels of communication and client oriented approach. Ensure other HR issues brought to the Unit are properly directed within the service for action.
• Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulation and rules.
• Administers and provides advice on salary and related benefits, travel, and social security entitlements.
• Determines and recommends benefits and entitlements for staff on the basis of contractual status.
• Reviews policies and procedures and recommends changes as required.

GENERAL:

• Advises human resources assistants on staff benefits and entitlements, including the on-boarding of selected candidates.
• Provides advice and support to managers and staff on human resources related matters.
• Keeps abreast of developments in various areas of human resources.
• Supervises the work of the human resources assistants in carrying out human resources administrative transactions, including preparation of personnel actions, maintenance of staffing tables and processing of contracts.
• Oversees the maintenance of filling systems.
• Prepares special reports and participates and/or leads special human resources projects.
• Contributes to the enhancement of the services provided by the section. Initiates and contributes to reviewing work processes, building procedures and HRMS/SBE standard operational processes.

OTHER DUTIES:

• Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements.
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Perform other related duties as assigned.

Education

• Advanced university degree Master's degree or equivalent in human resources management, business or public administration, social sciences, education or related area.
• A first-level university degree in combination with two 2 additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Work Experience

• A minimum of five 5 years of relevant experience, of which three at the international level, in human resources and personnel administration is required.
• Three 3 years of work experience in administering entitlements and benefits for geographically dispersed staff members is desirable.
• Work experience using and trouble-shooting complex cases in Enterprise Resources Planning ERP systems is desirable.
• Work experience in analyzing HR data and preparing reports to a targeted audience is desirable.