Key Responsibilities

• Leave Management: Efficiently manage leave requests for direct staff members.
• Employee Onboarding: Facilitate a seamless onboarding process for new hires, ensuring timely issuance of contracts.
• Employee Relations: Act as a key point of contact for addressing employee concerns or grievances, fostering a positive work environment.
• Performance Management: Support the performance evaluation process for direct staff members.
• HR Data Management: Maintain accurate HR records and data, including employee files, attendance records, and training documentation.
• Payroll Processing: Ensure accurate processing of payroll for all employees, including verification of timesheets, salary adjustments, and deductions.
• Compliance and Legal Requirements: Stay abreast of changes in labor laws and ensure compliance with employment regulations and internal policies.
• Client Retention and Growth: Drive retention and growth of the existing customer base through exceptional service delivery and maintaining strong client relationships.

Qualifications and Skills

• Minimum of 3 years of relevant experience as a HR practitioner or in an operations role in a dynamic business environment.
• Minimum diploma in Human Resource Management or business-related field from a reputable institution.
• Strong organizational and time management skills.
• Proficiency in Google Suite, Microsoft Office, and HRMIS systems.
• Excellent communication and interpersonal skills.
• Ability to troubleshoot and resolve operational challenges efficiently.