
Head Of Wellness
Corporate Staffing Services
Nairobi | Full Time | Medical
Closing in 5 days from now
Head of Wellness Job. Medical Jobs in Kenya
Purpose for the Job
To provide strategic leadership, innovation, and operational oversight for Minet's corporate wellness programs. The Wellness Manager will spearhead the development of holistic, data-driven wellness solutions that enhance client health outcomes, drive business growth, and position wellness as a premium differentiator within the Minet portfolio.
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Duties and Responsiblities
Strategic Leadership and Wellness Program Innovation:
- Develop and execute a multi-year wellness strategy aligned to client segmentation, claims trends, and global wellness trends.
- Lead the design and periodic refinement of wellness service packages tailored to specific industries and risk profiles (e.g., call centers, logistics, banking, education, etc.)
- Collaborate with the GM and actuarial team to integrate wellness metrics with insurance renewal strategies.
- Monitor global trends in occupational health, digital therapeutics, mental wellness, and workplace engagement to inform service evolution.
- Foster innovation by piloting and scaling new wellness offerings (e.g., AI-based health nudging, wearable tech integration, resilience labs, green wellness, workplace social prescribing).
Oversight of Wellness Team and Program Execution:
- Lead and mentor a team of Wellness Officers and coordinators across client accounts, ensuring high standards of delivery, professionalism, and responsiveness.
- Oversee the development and execution of wellness calendars for key clients, ensuring alignment with health risk data and employee engagement needs.
- Approve and monitor implementation of CDM, EAP, WPP, and occupational health solutions.
- Ensure effective onboarding, supervision, and performance appraisal of all wellness personnel using competency-based scorecards and KPIs.
Client Engagement, Partnerships and Thought Leadership
- Serve as the strategic wellness liaison with top-tier clients, insurance underwriters, health providers, and internal teams.
- Support client renewal meetings by demonstrating ROI and value-on-investment (VOI) of wellness programs.
- Represent Minet in external forums, wellness summits, and industry networks to build brand credibility.
- Lead quarterly wellness roundtables or webinars for client HR leads and wellness champions.
Data Analytics, Reporting and ROI Tracking
- Partner with the claims and business intelligence teams to translate health data into actionable insights.
- Track and communicate ROI, absenteeism trends, productivity impacts, and reduction in preventable claims.
- Drive digitization and dashboarding of wellness analytics using platforms such as Power BI, Salesforce Health Cloud, or similar tools.
Key Result Areas
- Flexibility to lead webinars or respond to urgent health needs remotely.
- To ensure the company regains market leadership in health and wellness by delivering measurable value to clients and fosters a vibrant preventative health culture across our clientelle.
Key Competencies
- Strategic and analytical thinker with strong business acumen.
- Team leadership and mentoring across multidisciplinary teams.
- Program management, including budget control and provider management.
- Advanced knowledge of health promotion, lifestyle diseases, occupational health, chronic disease management and behavior change.
- Excellent communication, presentation, and report writing skills.
- Strong interpersonal and negotiation skills with clients and vendors.
- Fluency in digital wellness tools, platforms, and data visualization.
Knowledge And Skills Required
- Strategic Planning and Execution: Demonstrated ability to develop and implement multi-layered wellness strategies aligned with organizational goals and client health profiles.
- Data Analysis and Health Intelligence: Proficiency in interpreting claims data, HRAs, absenteeism trends, and other health metrics to design targeted interventions and demonstrate ROI.
- Digital Wellness Tools & Platforms: Familiarity with digital health ecosystems including mobile health apps, wearable integrations, wellness portals, and data visualization platforms (e.g., Power BI, Tableau, Salesforce Health Cloud).
- Occupational Health & Behavioral Science: Deep understanding of health promotion, ergonomics, employee behavior change models, and mental health frameworks like EAP, WPP, CDM, and buout prevention.
- Leadership and People Management: Strong track record in supervising teams, coaching staff, conducting performance reviews, and creating a culture of accountability and innovation.
- Client Relationship Management: Ability to build strategic partnerships, engage senior leadership across sectors, and influence wellness adoption within client organizations.
- Communication and Presentation Skills: Expertise in preparing wellness proposals, writing impactful reports, and delivering persuasive presentations to both clinical and non-clinical audiences.
- Financial Acumen: Understanding of wellness budgeting, cost-benefit analysis, pricing of wellness services, and negotiating with vendors for value-based solutions.
- Change Management: Skilled in driving cultural change in organizations, aligning wellness with business KPIs, and building consensus among cross-functional stakeholders.
Professional and Academic Qualifications
- Bachelor’s degree in Public Health, Medicine, Nursing, Clinical Medicine or related field.
- Postgraduate qualification in Wellness Management, Occupational Health, Health Economics, or MBA (an added advantage).
- Minimum 6 – 8 years of experience in corporate health / wellness management, at least 3 in a supervisory or managerial role.
- Training in coaching, behavior change communication, or digital health strategy preferred.
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