Specific responsibilities

The Global Crisis Coder Will be responsible for the following tasks:

• Step in as the primary coder for daily data production during major conflict crises globally, as declared by the client or ACLED.
• Produce daily uploads of ACLED’s conflict event data, utilizing existing sourcing lists, methodologies, and translation tools.
• Execute the daily data upload using the existing expedited data process and on client portals.
• Maintain the same data quality and output as regular weekly releases.
• Serve as the primary coder during a crisis, receiving local expert knowledge and data review support from the Researchers.
• Support in coordinating crisis coding by maintaining active communication between the Researchers, desk management, and the crisis coder team.

When not actively coding for a crisis, contribute to the work of the Quality Assurance team or the regional desks. Such tasks can include but are not limited to:

• Assist in the coding and review of new sources or supplemental data.
• Monitor data submissions for accuracy, consistency, and methodological compliance, identifying trends, gaps, or changes, and implementing corrective actions through regular QA checks and the new monthly Final Review system.
• Support larger QA projects, plan and coordinate QA-specific reviews using Asana, aligning tasks and activities with team priorities and timelines.
• Contribute to the development of ACLED methodology through reviewing resources and familiarizing themselves with ACLED guides, FAQs, and other materials.
• Provide specific ad hoc support to GDC Desks on real-time coding and other coding-related needs;
• Engage in methodology and QA discussions during weekly team meetings.
• Other ad hoc responsibilities as defined by the Supervisor. 

Skills and Experience

ACLED is seeking applicants who meet the following requirements/skills:

• Ability to be flexible and adaptable when facing new coding situations, ad-hoc work assignments, and shifts in focus essential.
• In-depth knowledge of ACLED’s general methodology, multiple regional methodologies, and commitment to data accuracy essential.
• Familiarity with coding rules in Africa and/or the Middle East is highly desired.
• Showed versatility by taking on different roles and providing ad-hoc assistance across various desks.
• Strong analytical skills with the ability to interpret data considering regional conflict context essential. 
• Strong proficiency in Excel essential; experience with formulas and data manipulation, including handling large datasets extracting, combining, and modifying data while ensuring data accuracy and integrity; experience with PowerBI and Tableau are a plus.
• Demonstrated ability to work independently, keep deadlines, and prioritize tasks effectively and work under pressure of daily deadlines within crisis situations.
• Problem solving and result-oriented approach, with high capacity for time management and strong communication skills.
• Exceptional attention to detail and openness to feedback essential.
• Excellent written and spoken English communication skills. 
• Fluency in other languages, particularly French, and/or Arabic, is highly desired.
• Candidates located in Asia or the Americas timezones are highly preferred.
• Availability to work on weekends. Standard working days are Monday to Friday. However, weekend work may be required during "crisis coding" periods.