Community Manager Job. Communications Jobs In Kenya

About The Job

Are you a natural connector, strategic thinker, and passionate community builder? Do you thrive in creating meaningful experiences that bring people together, drive engagement, and create impact? If so, Power Learn Project (PLP) is looking for YOU to take our Pan-African tech community to the next level! As the Community Manager, you will lead the charge in bringing value to our fast-growing community of techies, tech enthusiasts, and young startup founders across Africa. You will not only curate engaging events and initiatives but also drive strategic partnerships to fuel our community activities. You will lead the community management team while ensuring PLP remains a thriving hub for innovation, learning, and collaboration.

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Key Responsibilities

Strategic Planning & Leadership

• Lead the development and execution of the community strategy, aligning with company goals.
• Oversee the community team's growth and ensure the strategic direction is communicated and executed effectively.

Partnership Development & Community Resource Mobilization:

• Identify and cultivate relationships with potential partners, sponsors, and sources of funding.
• Lead efforts in securing strategic partnerships that enhance community growth and sustainability, including negotiating partnerships and seeking grants or sponsorship opportunities.
• Identify, cultivate, and leverage resources to support community initiatives. This includes securing funding, recruiting volunteers, and partnering with other organizations.

Team Management:

• Oversee the community management team, ensuring each team member has the support, tools, and guidance to excel in their roles.
• Can work across multiple teams to integrate community insights.

Community Engagement & Growth:

Develop initiatives to drive community engagement, retention, and growth across different channels and countries, ensuring diverse participation and fostering a positive community culture.
Create and sustain community value by fostering a positive and inclusive environment.
Develop initiatives that empower members and community partners.

Reporting & Metrics:

• Use data to monitor community metrics, engagement levels, and program success. Report progress to senior leadership and make recommendations for improvement based on insights.

Public Representation:

• Serve as the primary spokesperson for the community externally.
• Represent the organization at conferences, events, and in media to build the brand and engage with external stakeholders.

Qualifications

Educational Background:

• Bachelor's degree in Communication, Social Sciences, or a related field.

Experience:

• Minimum of 5 years of experience in community management, social media management, or customer support roles is preferred and at least 1 year as a Community, Business Development or Partnerships Manager.
• Experience working in the tech ecosystem, digital skills training, or startup support programs.
• Familiarity with the African tech landscape.
• Strong understanding of digital engagement strategies, online community platforms, and social media.

Technical Skills:

• Customer Support Platforms
• Customer Relationship Management (CRM) tools
• Content Creation & Editing
• Expertise in technology related roles

Key Skills:

• Business Development
• Leadership and team management
• Partnership negotiation and networking
• Strategic planning and execution
• Proposal and concept writing
• Data analysis and reporting
• Public speaking and brand advocacy
• Passion for technology and youth empowerment

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How to Apply

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