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APA Life Assurance Company Ltd
Claims Assistant

Apa Life Assurance Company Ltd

Nairobi | Full Time | Insurance

Closing in 5 days from now

KEY PRIMARY RESPONSIBILITIES

  • Reviewing reserves and closing of old outstanding claims 
  • Processing new insurance claims notifications 
  • Payment of Claims and service providers whilst ensuring compliance with IRA regulations.  
  • Initiating legal recovery of monies paid out 
  • Keeping cost at a bare minimum 
  • Adhering to legal requirements, industry regulations and customer quality standards set by the company. 

Customer   service

  • Ensuring that all enquiries by clients are responded to promptly and appropriately. 
  • Ensuring that discharge vouchers are dispatched and settled promptly. 
  • Ensuring that records in respect of claims processed are available and maintained correctly for effectiveness in responding to policyholders’ queries. 
  • Regular briefing to the departmental manager and making consultations. 

Administrative   functions

  • Participating and contributing to meetings, discussions and consultations with other team members toensure that   all hindrances to job performance are addressed in good time
  • Entering claims data to the system 

ACADEMIC QUALIFICATIONS

  • Bachelor’s degree in relevant field

JOB SKILLS AND REQUIREMENTS

  • Interpersonal and administrative skills 
  • Team player
  • Integrity
  • Communication skills

PROFESSIONAL QUALIFICATIONS

Diploma in Insurance will be an added advantage

EXPERIENCE

  • 1-2 years’ experience 

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