Job Purpose Statement

This technical role involves the analysis, design, development, and management 3rd Level technical support of the bank’s channels and other applications Mobile APP/USSD, web applications, card, Internet banking, and peripheral applications with integration points to the Core Banking System, Bank Channels, Partners, and other Third-Party systems. The role aims to deliver business strategy by providing a stable and customer-friendly user interface.

Key Accountabilities Duties and Responsibilities

• Systems Development 60%

  • Develop and maintain App and Web solutions using C#, Java, Swift, Flutter, NodeJs.
  • Debug and maintain written code.
  • Report and resolve issues/problems.
  • Identify and handle technical risks and issues.
  • Work in a project team alongside other developers.
  • Provide technical support to stakeholders.
  • Report on project statuses and developments.
  • Participate in project meetings.
  • Lead the design, development, and deployment of software solutions.
  • Ensure adherence to coding standards, architectural principles, design patterns, and best practices.
  • Implement scalable, maintainable, and high-performance software systems.
  • Evaluate new tools and technologies to improve development processes.
  • Monitor and improve software performance and security.

• Project Management 10%

  • Collaborate with stakeholders to define project scope, technical requirements, and timelines.
  • Ensure delivery of software projects within deadlines while maintaining quality standards.
  • Conduct regular code reviews.
  • Document technical designs, user guides, and operational procedures.

• Support and Problem Management 10%

  • Track solutions performance metrics and improve stability, scalability, and availability of APIs.
  • Provide 3rd Level support for escalated issues.
  • Support, maintain, and audit existing service lifecycle artifacts.

• Process and Policies 5%

  • Adhere to internal policies and procedures for the development and management of NCBA Software Platforms and repositories.

• Governance 5%

  • Adhere to internal policies and procedures for the management of Software Applications.
  • Review and resolve audit issues.

• Stakeholder Management 10%

  • Advise internal customers on technology improvements.
  • Participate in requirement definition to ensure detailed scoping of changes.

Job Specifications

• Bachelor's degree in computer science, information technology, or related field.
• Minimum of 3 years of experience as a full stack developer.
• Proficiency in C#, Flutter, Swift, Kotlin, NodeJs, and Java.
• Knowledge of database management systems ORACLE, MSSQL, Postgres.
• Experience with GIT and other DevOps tools.
• Ability to write clean, easy-to-understand code.
• Outstanding analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Understanding of coding and development processes.
• Experience working in an agile environment.
• Ability to work independently and collaboratively.
• Certification and experience with ITIL, PRINCE2.
• Understanding of software development lifecycle, integration patterns, and best practices.
• Experience in creating technical designs and deployment artifacts.
• Knowledge of industry-standard formats and protocols JMS, SOAP, XML/XPath/XQuery, REST, JSON.
• Use of continuous integration tools e.g., Gitlab CI/Jenkins.
• Testing automation experience.