Key Responsibilities

Service Excellence

Ensure members and guests receive courteous, efficient, and professional service.
Address complaints or concerns relating to caddies promptly and effectively.

Competition Management

Assist Golfers to the starting areas, card checking through taking the filled cards to the office for scoring.
Recommend when to schedule training of Caddies on a consistent basis and the areas to be addressed.
Assist with tournament operations as needed
Promote the caddie program to the Club guests, groups, members, and public golfers through phone interaction, email, and face-to-face interaction
Report to the Golf Office any breaches in discipline, conduct or other issues and NOT to confront any unruly person.
Maintain up to date tee sheets both in soft and hard copies as required from time to time and share with the Caddies.

Golf Administration

Through coordination with the Security department, ensure the Club and the National flags are raised up especially during the Seniors’ golf events and Corporate ones.
Ensure the car park is adequately attended throughout the day
Serve drinks to Caddies at halfway whenever a Sponsor offers them to the Club.
Ensure all Caddies are appropriately dressed before heading on the Course

Correspondence and Supervision

Maintain Register, monitor attendance and performance of caddies
Record all the contents of the Golf Kit of golfers before and after the golf rounds.
Assign Caddies to players on a first come first serve basis
Any other duty as assigned by the Assistant Golf Administrator
Ensure continuous professional development of self and the caddies to keep up with current industry trends.
Ensure caddies follow proper golf etiquette, dress code, and conduct standards.

Key Competencies

Academic and Professional Qualifications

Relevant Experience