• To lead and manage the overall operations of the business unit, ensuring the achievement of sales, profitability, and operational efficiency targets through effective team leadership, resource management, stakeholder engagement, and the development of robust lead generation strategies.

Key Responsibilities:

• Strategic Lead Generation & Sales Growth:
• Develop, implement, and oversee comprehensive lead generation strategies for the business unit, including marketing campaigns, partnerships, and community outreach initiatives.
• Analyse lead sources and conversion rates tcontinuously optimize lead generation efforts.
• Collaborate with the Sales Team tset lead generation targets and ensure a consistent pipeline of qualified prospects.
• Identify and pursue new market segments or channels for lead acquisition.
• Monitor the effectiveness of various lead generation activities and adjust strategies as needed.
• Strategic Planning & Performance Management:
• Develop and implement strategic plans tachieve and exceed monthly and annual sales targets.
• Set individual and team KPIs for sales and technical staff, monitor performance closely, and provide regular feedback and coaching.
• Analyse sales and installation data tidentify trends, areas for improvement, and opportunities for growth.
• Conduct regular performance reviews and implement development plans for team members.
• Financial Management & Profitability:
• Oversee all financial aspects of the business unit, including revenue generation, cost control, and budget management.
• Analyse profit and loss P&L statements tidentify areas of inefficiency and implement corrective actions.
• Approve expenditures and manage operational costs tmaximize profitability.
• Prepare and present financial reports tsenior management.
• Inventory & Asset Management:
• Ensure accurate tracking and management of all inventory products, kits, spare parts tprevent stockouts or overstocking.
• Implement robust inventory control procedures, conduct regular stock counts, and reconcile physical stock with system records.
• Manage asset allocation and maintenance for operational efficiency.
• Stakeholder & Relationship Management:
• Act as the primary liaison between the business unit and external stakeholders, including accountants, lawyers, suppliers, and regulatory bodies.
• Ensure compliance with all legal and regulatory requirements.
• Build and maintain strong, productive relationships with all key stakeholders tsupport business operations and growth.
• Operational Excellence:
• Optimize operational processes tenhance efficiency and customer satisfaction.
• Ensure a safe and productive working environment for all staff.
• Address customer complaints and escalations effectively and professionally.

Requirements:

• Degree in Business/Telecommunications Accounting knowledge is an added advantage.
• 5 years’ experience in telecommunications.
• Strong background in operations, sales, and inventory management.