Business Development Manager, General Insurance Job. Sales Jobs in Kenya

Job Purpose:

Drive acquisition, retention, and profitability of general insurance business. Develop risk solutions, manage client relationships, ensure service delivery, coordinate underwriting, ensure compliance, identify market opportunities, and deliver high service standards.

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Key Responsibilities:

• Drive new business acquisition across corporate, SME, and individual segments
• Prepare insurance proposals, quotations, and tender submissions
• Negotiate policy terms and premiums with underwriters
• Process policy renewals, endorsements, amendments; ensure client satisfaction
• Support clients on policy inquiries, endorsements, documentation, payments, and claims
• Assist claims team in negotiating problematic claims with insurers
• Monitor market, underwriting, and regulatory trends; recommend insurance solutions
• Provide production reports: pipeline status, retention, portfolio growth
• Build and maintain client, insurer, and stakeholder relationships; manage business pipeline
• Conduct policy reviews to align with evolving risk exposures
• Support business development via events, product launches, seminars
• Maintain client and policy records; ensure data integrity
• Collaborate with sales support, admin, and finance teams; uphold service standards

Qualifications:

Degree in Insurance, Risk Management, Business Admin, or related field
Diploma in insurance or equivalent professional certification, AIIK or COP qualifications

Experience:

5+ years in general insurance (underwriting, brokerage, or sales)

Skills & Competencies:

• Strong negotiation skills; favorable policy terms and pricing
• Relationship management; build trust with clients and stakeholders
• Attention to detail in quotations, policy documents, compliance
• Customer-centric mindset; responsive and personalized service
• Market knowledge; products, pricing, underwriting, and regulations
• Communication skills; presenting insurance solutions
• Organizational abilities; manage multiple accounts and deadlines
• Problem-solving; identify coverage gaps and align with risks
• Tech proficiency; insurance systems, CRM, MS Office

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How to Apply

Click Here to Apply