KEY PRIMARY RESPONSIBILITIES

• Sourcing and procuring of business in line with the set targets/budgets;
• Addressing client/customer enquiries and feedback within the timelines stipulated in service charter and/or SLAs signed with respective clients;
• Reviewing performance of risks through loss ratio reports for both new and existing business;
• Supporting in premium collection;
• Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
• Preparing quotations Tenders, policy documents, issue certificates, cover notes, debits and credit notes within agreed timelines;
• Sending renewal notices to clients and advise on changes in policy if any;
• Participating in company CSR and brand building activities in liaison with other departments.
• Upload underwriting documents in EDMS as directed
• Ensure all policy documents are sent out to clients within agreed timelines
• Send out new policy documents, to the H/O for franking at the end of each month
• Any other duty as may be assigned in the course of duty. 

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in relevant field

JOB SKILLS AND REQUIREMENTS

• Team Player
• Negotiation Skills 
• Interpersonal and Communication skills
• Customer centric

PROFESSIONAL QUALIFICATIONS

• ACII/AIIK

EXPERIENCE

• At least 3-year relevant experience.