Job Description

• Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:  
• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows. 
• Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor Hotels. 
• Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls. 
• Conducts site inspections with prospective and existing clients. 
• Develops and implements new sales strategies, tactics and action plans for account base. 
• Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market. 
• Maintain active membership in industry related organizations and associations pertaining to the specific market. 
• Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base 
• Attend Sales Meetings, office events, and hotel-sponsored functions. 
• Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary. 
• Responsible to submit weekly sales report to the Director of Sales. 
• Maintain and update current account information in Opera and hard files. 
• Involvement in industry Functions and/or trade shows, FAM visits and Industry Events. 
• Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards. 

Qualifications

• Bachelor’s degree and/or Hotel Management degree preferred 
• Minimum of 5 years’ experience in 5 star hotel sales. Additional experience in the hospitality industry an asset.  
• Good understanding of luxury market 
• Possess or attain affiliation with leading industry Association within three years of hire/taking position 
• Ability to travel on regular basis and work flexible hours and days. 
• Knowledge of Opera, Microsoft Word, Microsoft Outlook 
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable 
• Ability to focus attention on guest needs, remaining calm and courteous at all times