KEY RESPONSIBILITIES:

Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability
Conduct research on software systems products to justify recommendations and to support purchasing efforts.
Participate in system acquisition process
Propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business
Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
Create and maintain documentation as it relates to system configuration, mapping, and processes.
Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.

Academic & Professional

Education Bachelor’s Degree IT Related RQ
Professional Qualifications Microsoft Certified Solutions Expert MCSE and LINUX/UNIX certifications RQ
Master’s degree AA AA

Experience

Total Minimum No of Years’ Experience Required

Detail Minimum No of Years Need Type[1]

Operational characteristics of a variety of computer platforms and operating systems 2 ES
Operational characteristics of a variety of computer database management systems 2 ES
Principles and practices of application software installation and support 2 ES
Basic budgeting, contracting, purchasing practices, policies and procedures 2 ES
Methods and techniques used in the installation, administration, monitoring, upgrading and problem resolution of central application software systems 2 ES
Principles and procedures of quality assurance and security related to complex, large computer systems and applications 2 ES
Effective analysis, communication, presentation and customer relationship skills 2 ES
Principles and practices of project management and administration 1 DE
Knowledge of relevant industry banking practise 1 DE