Detailed Description        
This is the entry and training grade for Degree holders in this cadre. Duties and responsibilities in this position shall entail assisting in: -

• Processing  Insurance claims for both staff and the Authority general, motor, group life, travel etc.,
• Assessing and validatation of submitted documentation for completeness and accuracy before forwarding to brokers or underwriters,
• Monitoring claims status, ensuring timely resolution and escalating delayed or complex claims as required,
• Maintaining accurate and up-to-date claims, records and databases,
• Supporting  staff education on scope of cover and entitlements,
• Supporting  the annual policy renewal process by compiling required data and liaising with brokers, underwriters,  and the supply chain management Department,
• Provision of  insurance data insights to inform budgeting, risk exposure management, and staff wellness initiatives,
• Responding to staff inquiries on insurance coverage, claims processes, and benefit    entitlements,
• Providing onboarding support to new employees, orienting them on available insurance benefits and claims procedures,
• Processing payments for outsourced services and utilities,
• Safeguaring  administrative files and maintain proper storage,
• Perform any other administrative duties as assigned by the supervisor.

Job Requirements        

For appointment to this grade a candidate must have: -

• Bachelor’s degree in any of the following disciplines - Public Administration, Business Administration, Political Science/Governance, Bcom Finance, Actuarial, Risk or equivalent qualification from a recognized institution,
• Certificate in Computer Applications,
• Fulfilled the requirements of Chapter Six of the Constitution.

Additional Details        

• Team Player,
• Research Proficiency,
• Proficiency in  IT,
• Communication and reporting skills,
• Interpersonal skills