Key Duties/ Responsibilities

• Client Relationship Management.
• Strategic Account Planning.
• Communication and Coordination.
• Problem Resolution.
• Market Analysis.
• Reporting and Analysis.

Key Outputs/Deliverables

• Effective implementation of set business plan and sales budgets.
• .Business Development; growth into new markets and achievement of set sales target/ business growth.
• Relationship Management; high level of customer retention, improved customer relations and quality services to the existing clientele.
• Sales reporting

Academic and professional Qualifications and experience required

• Diploma or Bachelors degree in business, marketing, or a related field.
• Proven experience in key account management or a similar role.
• Proficient in using CRM software and other relevant tools.